Being aware of your customer’s needs and handling them effectively is key to providing better customer service and building customer loyalty. An effective CRM system can create better communication channels, collect and analyze vital data on customer interactions and identify new sales and marketing opportunities.
At VisionTechGroup(VTG), we provide CRM services spanning the entire spectrum of organizational functions. From CRM consulting and business needs analysis, implementation/ rollout and integration to application management and customer service, we do it all.
VisionTechGroup(VTG)’s Oracle Siebel CRM expertise
Oracle Siebel CRM is one of the most widely used and comprehensive CRM solutions in the market today. Implementing Oracle Siebel CRM in your organization requires more than just technical implementation. At VisionTechGroup(VTG), our knowledge of industry business processes and best practices, combined with our ability to align our solutions with the strategic business goals of the organization, can help your business realize the fruits of investing in CRM.
VisionTechGroup(VTG)’s Siebel CRM portfolio covers a broad range of cross-functional business functions as well as consulting services to leverage the hosted or on-demand services of Oracle CRM,
- Contact center
- Partner relationship management
- Business analytics
We provide business strategies and technical know-how to handle implementation, upgrade and usage of the CRM tools for the automation of data collection, analysis, report building and database management.
The VisionTechGroup(VTG) Oracle CRM edge
At VisionTechGroup(VTG), we help you build and maintain customer relationships, streamline processes, improve efficiency and reduce costs. Working with us will help you gain several benefits. We provide:
- Certified Oracle professionals who can help with your CRM implementation and deployments. Our solutions will empower you with the tools required to create far-reaching business strategies and achieve your business goals.