Building customer relationships that last is the key mantra for any successful business. Access to all customer data and interactions in an easy-to-understand format can help you gain valuable insights into your customer’s expectations and needs. This will empower you to improve your processes and build customer loyalty.
At VisionTechGroup(VTG), we provide end-to-end CRM services that help you to leverage your customer relationships better and boost efficiency and profits.
VisionTechGroup(VTG)’s SAP CRM expertise
Our solid technical expertise coupled with our vast CRM experience on live SAP CRM projects helps you leverage the SAP advantage to the maximum and create intuitive and efficient solutions for your customers. Our SAP CRM competency is backed by world class methods and best practices followed by industry leaders. We offer services across key SAP CRM business functions:
- Marketing: Helps your marketing function to gain key insights using business intelligence to maximize customer retention and gain customer confidence.
- Sales: Our consulting service helps your sales function to achieve better planning by data analysis of customer interactions. We enable you streamline different sales processes across different service areas.
- Service: We help your business to achieve customer satisfaction and loyalty through use of customer service centers, partner channel management and e-service options.
- Customer service center: We help organizations maximize customer loyalty by driving customer-targeted campaigns and improving overall customer service.
- E-commerce solutions: Using web-based solutions, we help improve your customers’ online user experience and provide them with easy self-service options.
- IT service: We help you to enable IT processes to be ITIL-compliant for better management of incidents, tickets, defects etc.
At VisionTechGroup(VTG), we bring value to our customers
As far as customer relationship management is concerned, choosing the right software and the right CRM service is paramount to achieving your business goals and delivering more value. By choosing VisionTechGroup(VTG), your business can benefit by leveraging the following,
- Great pool of certified and certified SAP professionals to help achieve your business goals.
- Cost-effective and efficient deployments of CRM business solutions with competitive time-to-market ratio
- Services that span across the CRM domain including consulting, deployment and integration, application upgrade and application management etc.
VisionTechGroup(VTG) has experience being part of a host of successful SAP CRM implementations. Contact us with your SAP CRM requirements and we will provide you with a customized solution that will help you make customer relationship management a cakewalk.